Question 1

What is E-comTok?

Accepted Answer

E-comTok is a new sales channel for brands on TikTok Shop. Our AI picks the right creators for each product and we run the whole campaign, from sourcing and briefs to samples, content review and reporting.

Question 2

Is this a creator marketplace?

Accepted Answer

No. Brands never browse or pick creators. Our AI model does the matching based on predicted ROAS and past performance. You don't sort profiles or negotiate with anyone.

Question 3

Is E-comTok a real TikTok Shop partner?

Accepted Answer

Yes. E-comTok operates through the TikTok Shop Partner program, so brands and creators can work with us with the same trust as any official partner. Payments, tracking and campaign rules run on official rails.

Question 4

Which countries do you operate in?

Accepted Answer

We focus on Europe. Supported markets expand over time and are confirmed at the campaign level.

Question 5

How do I become a creator on E-comTok?

Accepted Answer

Apply via /apply/creator. Applications are reviewed by our team. No auto-approval.

Question 6

Do I keep the product?

Accepted Answer

It depends on the campaign. Many are 'creator keeps'; others are returnable or deposit-based. You always know before accepting.

Question 7

Are earnings guaranteed?

Accepted Answer

No. Commission depends on real sales you drive. We never promise or promote guaranteed income.

Question 8

Do brands see my TikTok profile?

Accepted Answer

No. Brands don't pick creators and don't see individual profiles. They only see aggregated campaign results.

Question 9

Do we pick the creators?

Accepted Answer

No. Our AI picks the right creators for each of your products based on predicted ROAS, niche fit, audience match, language, market and past sell-through. You never browse profiles.

Question 10

What does it cost?

Accepted Answer

Nothing upfront. No setup fee, no retainer, no per-video cost. You share revenue only on the sales we actually drive.

Question 11

Why should we start now?

Accepted Answer

TikTok Shop is a new sales channel in Europe. Reach, search share and repeat buyers are cheaper to win now, before competitors move in. First movers get the audience.

Question 12

How does the AI match creators?

Accepted Answer

It scores every eligible creator by predicted ROAS, niche fit, audience match, language, market and historical sell-through, and selects per product. It's not lottery matching.

Question 13

How is performance reported?

Accepted Answer

Videos, views, orders, volume and commission for the campaign in one clean view of the new channel.

Question 14

How are samples shipped?

Accepted Answer

Through our warehouse operation. Inventory, allocation, packing, shipping and returns are tracked end to end, so you don't touch any of it.

Question 15

What happens to returnable samples?

Accepted Answer

They must be returned by the stated deadline. High-value items are serialised and photographed at intake and inspection.

Question 16

How is creator privacy enforced?

Accepted Answer

In the database and API, not just the UI. Brand roles have no read access to creator identity tables, invitations or per-creator sales.

Question 17

Where is data stored?

Accepted Answer

In Lovable Cloud with row-level security on every relevant table and audit logging on sensitive actions.

Frequently asked questions

About E-comTok

For creators

For brands

Samples & logistics

Data & privacy